frequently asked questions
Questions About Majestic,
Our Products, and Our Process?
Get clear answers to your most common questions.
What surfaces are installed by Majestic?
Majestic installs specialty surfaces and non-traditional flooring systems across residential and commercial properties. The residential lineup is centered around Vuba Stone and Rubber Stone. The commercial and interior lineup includes polyaspartic and epoxy coating systems, MMA flooring, polished concrete, self-leveling underlayments, micro-toppings, and concrete overlayments. Majestic does not install tile, carpet, or Luxury Vinyl Plank.
Can I get Vuba Stone or Rubber Stone from another installer on Long Island?
There is no comparable professional installer of Vuba Stone or Rubber Stone on Long Island. When a homeowner or commercial client wants one of these surfaces, Majestic is the only qualified option. That is not a marketing claim. It is the current state of the market.
Why does Majestic use a two-day process for polyaspartic flooring?
The two-day process is more involved than a one-day system, and it produces a better floor. Majestic installs an epoxy base coat on day one — a stronger, more durable foundation than polyaspartic alone — and applies the polyaspartic top coat on day two, once the base has properly cured. The one-day process is faster and cheaper to deliver. It also produces an inferior floor. Majestic will explain that before the job begins, lay out exactly why, and let you make the decision with full information.
What backs Majestic's work after the job is done?
Manufacturers provide a one-year warranty on their materials. Contractors who’ve only been operating for months offer a “lifetime” guarantee. What Majestic provides goes further than that. Owner Aaron Poelker personally commits that if something installation-related needs attention — a year from now, five years from now, ten years from now — he will come back and make it right. No paperwork. No runaround. His reputation is what's on the line, and he treats it that way.
How long does installation take?
Most residential installs are completed in one to two days. For commercial projects, timelines depend on the scope and square footage of the job. MMA flooring is installed and returned to service overnight, with a two-hour full cure time.
How long before my project can be scheduled?
Specialty products require approximately two weeks to arrive. The earlier the conversation starts, the sooner the project can begin. Majestic scales crews as demand grows to maintain its lead window.
What areas does Majestic serve?
Majestic works across Nassau County, Suffolk County, Manhattan, and the five boroughs, and is willing to travel for the right project.
Will the surface hold up through Long Island winters?
Every product Majestic installs is chosen specifically for its ability to perform through Long Island winters, summer heat, freeze-thaw cycles, and continuous use without deteriorating. If a product can't meet that standard, Majestic doesn't install it.
Are Rubber Stone and Vuba Stone safe for kids and pets?
Impact-absorbing Rubber Stone and smooth, permeable Vuba Stone are safe for pets and children, including on pool decks and play areas. Rubber Stone is slip-resistant, fully permeable, and stays significantly cooler than concrete in direct sun.
How does pricing work?
Majestic presents one price. It reflects what it actually costs to do the job correctly with the right product, the right process, the right team. That number does not change. Majestic does not offer quotes as a starting point for negotiation. What Majestic quotes is what we deliver.
Majestic has commercial experience. Does that carry over to residential jobs?
The technical capability and precision that demanding commercial environments require doesn't disappear on a smaller job. It comes with every project Majestic takes on. Residential and commercial clients get the same standard of precision that MLB stadium facilities and hospital operating rooms demand.
Does Majestic work on commercial projects?
Majestic serves a broad range of commercial clients including developers, school districts, municipalities, restaurant groups, retail spaces, pools, parks, colleges, and sports facility operators. The commercial portfolio spans MLB stadium facilities, Manhattan high-rises, hospital operating rooms, MRI suites, restaurant kitchens, school gymnasiums, and showroom floors.
Can Majestic solve a flooring problem another contractor couldn't?
When contractors, architects, and clients run into flooring problems that other installers couldn't resolve, they've called Majestic. If there's a problem with a space, a specification, or a previous install, Majestic finds a way to address it.
Do Vuba Stone and Rubber Stone hold up in hot weather?
The surface stays cool underfoot and drains completely after rain. It handles Long Island winters, summer heat, and continuous foot and vehicle traffic without deteriorating, fading, or cracking.
Still Have Questions?
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